Healthcare: AI & Conversational Interfaces

Transforming healthcare.
Pharmaceuticals. Patient education. Benefit administration. And beyond.

Bots create an extraordinary, secure and trusted customer experience. Whether you are providing healthcare benefits, manufacturing pharmaceuticals, delivering healthcare or anything in between.

Enterprises see lower costs, higher brand loyalty and better outcomes when adding an AI-powered chatbot, voice assistant, or an avatar.

Our bots are helping healthcare organizations:

  • Improve patient experience in clinical trials
  • Increase data analysis capabilities
  • Support people dealing with mental health issues
  • Encourage behavior modification
  • Provide patient education
  • Support medication management
  • Increase benefit enrollment completions
  • Create trust and brand loyalty
  • Manage patient appointments

Bots are shaking up healthcare in:

  • Benefit administration
  • Health insurance
  • Mental health
  • Virtual nurses
  • Behavior modification
  • Patient education
  • Clinical trials
  • Medication adherence
Ready to be distinctive?

Reduce Costs

Bots will reduce costs in customer service, patient education, and patient communication. Patients and customers want to self-serve more often, saving you an average of 4 minutes per interaction.*

*Juniper Research

Increase Loyalty

Bots increase provider, payer, and pharmacy loyalty. Simplify enrollment. Be where your customers already are. Make it easy for your patients to engage. For example, virtual nurses can provide on-demand initial assessments.

Improve Outcomes

Bots help create better outcomes with artificial intelligence that aids providers, increases medication management, and encourages and supports behavioral changes. For example, AI can help identify mental health issues earlier.

Juniper the Botanic Chatbot