Bots create an extraordinary, secure and trusted insurance agent and customer experience. Whether you are marketing new offerings, on-boarding new clients, providing claims assistance, or anything in between.
Bot technology has advanced rapidly in the last few years. It is less a discussion around functionality and technology, and more about how the bot’s personality reflects the company’s mission, vision and brand across platforms.
AI-powered bots (chatbots, voice assistants, or avatars) are creating valuable customers experiences for insurance companies.
Our bots are helping insurance companies:
- Improve communication with agents
- Sell new policies
- Up-sell and cross sell additional offerings
- Provide an easy on-boarding experience
- Improve claims processing
- Create omni-channel customer experiences
- Provide policy information and education
- Reduce customer care costs